Here's an update for our much valued customers in the EU.  Since January 2021 when the UK finally left the EU, any orders placed from the EU will be subject to additional Import duties & taxes, these are charges are made by your own country and not by us, this is because you are importing goods from the UK.
As the goods you have ordered from the UK pass through the customs Department in your own country, you’ll be contacted by the courier company or the customs Department and you will be asked for payment.
If the package is refused and sent back to the UK the costs to us for the return will be deducted from any refunds made.  Please see our "Terms and conditions)
Brexit and importing to the EU from the UK

 

From January 2021, any orders placed in the EU will be subject to additional VAT charges as they pass through customs in your country.

If your order is valued at...

Under €150 = Yes VAT but No customs duty

€150 or more = Yes VAT and Yes customs duty (6.5%)

VAT is charged between 17-27% depending on your country. You’ll be contacted by the courier company or the customs in your country if you need to pay any VAT or duty to receive your goods that have been imported from the UK.

On 1st July 2021, the EU made changes to its VAT rules. This affects shipments to the EU, and those made between EU countries.

The EU is removing the €22 VAT exemption for imports

From July, VAT will be charged on imports to the EU regardless of value. This means the exemption for goods valued up to €22 no longer applies and import duties and taxes will be charged as set by your country.

VAT will apply at the rate of the buyer’s country of residence. It is not the same for every EU country.

Any orders placed in the EU will be subject to additional VAT charges as they pass through customs and you’ll be contacted by the courier company or the customs.

Under €150 = Yes VAT but No customs duty 

€150 or more= Yes VAT and Yes customs duty (6.5%)

VAT is charged between 17-27% depending on your country so please check.

Deliveries

SFXC ships worldwide.
We are open Mon-Fri except for festive and bank holidays.
We are closed Saturday and Sunday.

We ship orders between 8am-12pm.
Orders placed outside of these hours will be dispatched the next working day.

Couriers (DHL/DPD) operate Mon-Fri, however exceptions may apply in certain countries.

You can select your shipping service at checkout- after entering your delivery address.

If you are a student, please email us proof that you are studying, for a discount code to use at checkout.

Returns and Refunds

Items can be returned to us as long as they are unused and in their original packaging within 14 days (within UK) or 30 days (outside of the UK) of the date of delivery.

Returns are at your expense. We will then arrange a refund for your item as soon as we have received it. We are not responsible for returned items that are lost or damaged. We recommend using 'recorded' or other tracked courier delivery.

Please note that custom orders cannot be cancelled without you incurring compensation to us.

For more information, please view our Terms and Conditions.

Shipping

We ship to the follow countries and regions:

UK
Royal Mail Signed - Free Shipping:  3 - 5 Days      Free
DPD Express Shipping:    1 - 2 Days      £12.00
DHL Economy Shipping: 2 - 3 Days      £3.25

Ireland
Express Delivery:       1- 3 Days         £20.00
Economy Shipping:    1 - 4 Days        £15.00

USA, Canada & Mexico
Express Delivery:       1 - 4 Days        £19.99
Economy Shipping:    6-12 Days        £13.49

Europe is split into 6 zones:

Zone 1 - France, Germany Belgium, Netherlands and Luxemburg
Express Delivery:               1 - 2 Days            £18.50
DPD Economy Shipping:   3 - 6 Days            £10.00

Zone 2 - Italy, Portugal, Spain
Express Delivery:       1 - 3 Days        £17.99
Economy Shipping:    1 – 4 Days       £13.50

Zone 3- Austria, Denmark, Finland, San Marino, Sweden
Express Delivery:         1 - 2 Days        £20.00
Economy Shipping:      5 - 10 Days      £10.00

Zone 4- Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia
Express Delivery:        1 - 2 Days        £20.00
Economy Shipping:     3 - 6 Days        £10.00

Zone 5 – Albania, Switzerland, Greenland, Iceland, Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, Belarus, Bosnia, Kosovo, Montenegro, Faroe Islands, Liechtenstein
Express Delivery:        1 - 4 Days        £20.00
Economy Shipping:     5 - 10 Days      £14.00

Zone 6 – Greece, Guernsey, Hungary, Isle Of Man, Jersey, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Aland Islands, Armenia, Bouvet Island, Georgia, Guadeloupe, Holy See
Express Delivery:         1 - 3 Days        £20.00
Economy Shipping:      5 - 10 Days      £12.50

Asia (Japan, China, Hong Kong, Taiwan, India, Indonesia, Russia, Saudi Arabia, United Arab Emirates, Singapore, South Korea, Sri Lanka, Syria, Thailand, Philippines, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Cambodia, Iran, Iraq, Oman, Pakistan, Jordon, Kazakhstan, Kuwait, Lebanon, Malaysia, Maldives, Mongolia, Vietnam, Qatar, Nepal)
Express Delivery:        2 - 4 Days        £25.00
Economy Shipping:     4 – 7 Days       £13.00

Central America (Bahamas, Costa Rica, Cuba, Honduras, Jamaica)
Express Delivery:         2 - 3 Days        £24.00
Economy Shipping:      4 – 6 Days       £14.00

South America (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Uruguay, Suriname, Venezuela)
Express Delivery:         2 - 4 Days        £20.00
Economy Shipping:      5 - 10 Days      £15.00

Africa
Express Delivery:       2 - 4 Days        £20.00
Economy Shipping:    4 – 12 Days     £10.00

Australia, New Zealand, Cook Islands, Fiji, Solomon Islands, Papua New Guinea, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Pitcairn, Samoa, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis And Futuna
Express Delivery:        2 - 4 Days           £25.00
Economy Shipping:   5 - 12 Days          £13.50

Please contact us if you have any questions regarding shipping an order to your country.