Brexit & EU

From January to June 2021, any orders placed in the EU will be subject to additional VAT charges as they pass through customs.

If your order is valued at...

€22 or less including shipping = No VAT until 1st July 2021 and No customs duty
€22 or more including shipping = VAT but No customs duty
€150 or more = VAT and customs duty (6.5%)

Vat is charged between 17-27% depending on your country. 

Deliveries

SFXC ships worldwide.
We are open Mon-Fri except for festive and bank holidays.
We are closed Saturday and Sunday.

We ship orders between 8am-12pm.
Orders placed outside of these hours will be dispatched the next working day.

Couriers (DHL/DPD) operate Mon-Fri, however exceptions may apply in certain countries.

You can select your shipping service at checkout- after entering your delivery address.

If you are a student, please email us proof that you are studying, for a discount code to use at checkout.

Returns and Refunds

Items can be returned to us as long as they are unused and in their original packaging within 14 days (within UK) or 30 days (outside of the UK) of the date of delivery.

Returns are at your expense. We will then arrange a refund for your item as soon as we have received it. We are not responsible for returned items that are lost or damaged. We recommend using 'recorded' or other tracked courier delivery.

Please note that custom orders cannot be cancelled without you incurring compensation to us.

For more information, please view our Terms and Conditions.

Shipping

We ship to the follow countries and regions:

UK
Royal Mail Signed - Free Shipping:  3 - 5 Days      Free
DPD Express Shipping:    1 - 2 Days      £12.00
DHL Economy Shipping: 2 - 3 Days      £3.25

Ireland
Express Delivery:       1- 3 Days         £20.00
Economy Shipping:    1 - 4 Days        £15.00

USA, Canada & Mexico
Express Delivery:       1 - 4 Days        £19.99
Economy Shipping:    6-12 Days        £13.49

Europe is split into 6 zones:

Zone 1 - France, Germany Belgium, Netherlands and Luxemburg
Express Delivery:               1 - 2 Days            £18.50
DPD Economy Shipping:   3 - 6 Days            £10.00

Zone 2 - Italy, Portugal, Spain
Express Delivery:       1 - 3 Days        £17.99
Economy Shipping:    1 – 4 Days       £13.50

Zone 3- Austria, Denmark, Finland, San Marino, Sweden
Express Delivery:         1 - 2 Days        £20.00
Economy Shipping:      5 - 10 Days      £10.00

Zone 4- Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia
Express Delivery:        1 - 2 Days        £20.00
Economy Shipping:     3 - 6 Days        £10.00

Zone 5 – Albania, Switzerland, Greenland, Iceland, Macedonia, Norway, Serbia, Switzerland, Turkey, Ukraine, Belarus, Bosnia, Kosovo, Montenegro, Faroe Islands, Liechtenstein
Express Delivery:        1 - 4 Days        £20.00
Economy Shipping:     5 - 10 Days      £14.00

Zone 6 – Greece, Guernsey, Hungary, Isle Of Man, Jersey, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Aland Islands, Armenia, Bouvet Island, Georgia, Guadeloupe, Holy See
Express Delivery:         1 - 3 Days        £20.00
Economy Shipping:      5 - 10 Days      £12.50

Asia (Japan, China, Hong Kong, Taiwan, India, Indonesia, Russia, Saudi Arabia, United Arab Emirates, Singapore, South Korea, Sri Lanka, Syria, Thailand, Philippines, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Cambodia, Iran, Iraq, Oman, Pakistan, Jordon, Kazakhstan, Kuwait, Lebanon, Malaysia, Maldives, Mongolia, Vietnam, Qatar, Nepal)
Express Delivery:        2 - 4 Days        £25.00
Economy Shipping:     4 – 7 Days       £13.00

Central America (Bahamas, Costa Rica, Cuba, Honduras, Jamaica)
Express Delivery:         2 - 3 Days        £24.00
Economy Shipping:      4 – 6 Days       £14.00

South America (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Uruguay, Suriname, Venezuela)
Express Delivery:         2 - 4 Days        £20.00
Economy Shipping:      5 - 10 Days      £15.00

Africa
Express Delivery:       2 - 4 Days        £20.00
Economy Shipping:    4 – 12 Days     £10.00

Australia, New Zealand, Cook Islands, Fiji, Solomon Islands, Papua New Guinea, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Pitcairn, Samoa, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis And Futuna
Express Delivery:        2 - 4 Days           £25.00
Economy Shipping:   5 - 12 Days          £13.50

Please contact us if you have any questions regarding shipping an order to your country.